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AS OF NOVEMBER 23, 2022: this interaction should no longer occur and should be resolved on all O2 hosts. Please inform HMS Research Computing if you observe this interaction after the aforementioned date (see Resolution below).

HMS RC is currently investigating an interaction between vendor software and the O2 filesystems that presently does not allow the removal of files via rm from a directory that has exceeded its quota.

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HMS RC is in communication with the vendor to resolve this problem. This page will be updated as status updates become available. We apologize for the inconvenience.

As of August 31November 23, 2022, this interaction still existsshould no longer occur. If you observe this interaction anywhere after the aforementioned date, please contact rchelp@hms.harvard.edu with details.

Workaround

While HMS RC investigates this interaction, the following workaround is recommended to drop storage utilization below its prescribed directory quota to re-enable the usage of rm.

  1. Identify large files/directories that you would otherwise have deleted to free up space

  2. truncate them via the following commands:

for a single file:

Code Block
languagebash
echo > target_filename

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