All O2 cluster logins from outside of the HMS network require two-factor authentication. O2 logins require an HMS profile with DUO, which is different than the DUO profile used for Harvard Key. Please see:
O2 logins use HMS Account login credentials (formerly known as eCommons ID). If needed, there is a self-service portal to reset your password or unlock your account. Passwords can not be changed from the O2 command line, even if you are ever prompted to do so.
If the self-service portal does not work, please contact the HMS IT Service Desk for assistance.
Please login to O2 using a SSH (secure shell) application. You MUST use only lower case letters in your username for O2 logins!
For future issues or software installations, please submit a request to us by emailing email@example.com . This will open a support request and a member of the Research Computing team will get back to you.
RC's Office Hours are held every Wednesday, 1 - 3 PM.
As part of the HMS response to COVID-19, office hours are being held online, using Zoom.